Privacy Policy

Effective Date: 02-25-26

L&L Overhead Garage Doors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following:

Personal Information

Name

Phone number

Email address

Service address

Billing information

Automatically Collected Information

IP address

Browser type

Pages visited

Cookies and tracking data

2. How We Use Your Information

We use your information to:

Schedule and provide garage door repair and installation services

Respond to inquiries

Send appointment confirmations and service updates

Process payments

Improve our website and customer experience

Send promotional offers (if consent is given)

3. SMS & Text Messaging Policy

If you provide your phone number and opt in:

You agree to receive service-related and promotional SMS messages.

Message frequency may vary.

Message and data rates may apply.

You may reply STOP to opt out at any time.

You may reply HELP for assistance.

We do not sell or share SMS consent with third parties.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal data. However, no online transmission is 100% secure.

5. Sharing of Information

We do NOT sell your personal information.

We may share information with:

Payment processors

CRM providers (such as GoHighLevel)

Service technicians performing requested services

Legal authorities if required by law

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic.

You may disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Your Rights

You may request:

Access to your personal data

Correction of inaccurate data

Deletion of your information

To request changes, contact us at:
📞 718-721-2518

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact Information

L&L Overhead Garage Doors
31-25 45th St
Astoria, NY 11103
Phone: 718-721-2518